Oral Communication in Business



				CMAT 303 - Oral Communication in Business
			REQUIRED MATERIALS: Hamilton and Parker. Communicating For Results (Fifth Edition). One 1/2" VHS videotape. COURSE OBJECTIVES: By the end of the course, each student should be able to-- List and describe obstacles that can interfere with effective interpersonal, small group, and public communication. List, describe, and demonstrate procedures for overcoming those obstacles. Identify and discuss roles taken by members of small groups. Prepare for and participate in various types of interviews, both as interviewer and as interviewee. Acquire and actively transmit information. Effectively develop, organize, and orally present informative and persuasive material to an audience. Use media aids to enhance oral presentations. CLASS TIME WILL BE DIVIDED AMONG THE FOLLOWING KINDS OF ACTIVITIES: Discussion of text material; Lecture over non-text material; Discussion of course-related topics; Films and tapes; Communication-related activities (group process, interviews, role plays, presentations, etc.) CAUTIONS: It is essential that you attend all classes. Because the course meets only 15 times, each meeting will be especially important. More than one absence could have a negative effect on your grade; more than two absences will affect your grade. You must turn in all work on time. You MAY NOT make up missed work. A poorly-done assignment will count as an "F". Assignments not turned in at all will count as TWO "F"s. All work that is turned in must be typed. FINAL GRADES WILL BE DETERMINED AS FOLLOWS: cr/no cr: spontaneous in-class activities 1/2 grade: self-critiques 1 grade: quizzes, short writing assignments 2 grades: tests, minor presentations, small group analysis 3 grades: major presentations (You can compute your grade at any time, using a 12-point scale in which A+=12, A=11, A-=10, B+=9, B=8, B-=7, C+=6, C=5, C-=4, D+=3, D=2, D-=1, F=0) (NOTE: Failure to complete any two major presentations will result in your failing the course.) FINAL EXAM: Anyone whose first two test grades average to a "B" or better will be excused from this test, which may be either oral, written, or a combination. Class Schedule Class 1 Course Overview and Introductions Class 2 Introduction and Communication Process, pp. 1-38 (Ch.1) Organizational Structure/Theory, pp. 39-69 (Ch.2) Class 3 Obstacles to Effective Communication, pp. 171-207 (Ch.6) Listening, pp. 109-130 (Ch.4) Class 4 Effective delivery, pp. 354-361 (Ch.11) Nonverbal, pp. 131-170 (Ch.5) Class 5 Interpersonal, pp. 70-108 (Ch.3) DUE: READING PRESENTATION (Taped) Read two minutes of nonfiction material (newspaper, magazine, book, textbook, etc.) to the class in such a way that the class is interested in what you're reading. That interest will be achieved partly through a brief (:20 or less in addition to the two minutes) introduction you might give, but primarily through your vocal presentation (volume, pitch, rate, rhythm, and variety) and your connection with the audience --mainly through eye contact. Turn in a copy of your script before your presentation. (NOTE: You will be writing a self-critique of this presentation. Your [typed] detailed critique should include both positive and negative comments, all constructive and specific. Consider both content and presentation. Please write in first person, using "I".) Class 6 Interpersonal (cont'd.) DUE: Reading Critique DUE: ARTICLE SUMMARY (Taped) Summarize a newspaper or magazine article in 1:30 to 2:00. Turn in a copy of the article before your presentation. (NOTE: You will be writing a self-critique of this presentation. Your [typed] detailed critique should include both positive and negative comments, all constructive and specific. Consider both content and presentation. Please write in first person, Using "I".) Class 7 DUE: ARTICLE SUMMARY CRITIQUE TEST #1 (Covers material from June 1-June 17) Interviewing, pp. 208-233 and 234-268 (Chs. 7,8) Interview someone as a source for any of the three major presentations (informative, persuasive, and small group.) Turn in your (typed) interview notes and an analysis of the interviewing structure and process by July 1 if the person is a source for your informational presentation or by July 8 if the person is a source for your persuasive or small group presentation. Class 8 Oral presentations, pp. 323-357 (Ch.11) Presentational Support, pp. 359-396 (Ch.12) 9 Tuesday, June 29 TEST #2 (Covers material from June 22-24) Small Groups, pp. 269-301 and 302-327 (Chs. 9,10) DUE: BEHAVIORAL OBJECTIVE FOR YOUR INFORMATIVE PRESENTATION Class 9 [DUE: INTERVIEW NOTES & ANALYSIS] DUE: INFORMATIVE PRESENTATION--Five-to-Seven Minutes (Taped) You MUST use a media aid. Before you begin speaking, turn in a behavioral objective, an outline of your speech which identifies the attention, need, and satisfaction steps, and a properly-formatted bibliography containing at least three outside sources, at least two of which must be cited in your presentation. If your presentation is shorter than 4:30 or longer than 7:30, your grade will be lowered by one letter. (NOTE: You will be writing a self-critique of this presentation. Your [typed] detailed critique should include both positive and negative comments, all constructive and specific. Consider both content and presentation. Please write in first person, Using "I".) Class 10 Persuasion, pp. 406-446 (Ch.13) DUE: INFORMATIVE PRESENTATION CRITIQUE Behavioral Objective for Small Group Presentation 12 Thursday, July 8 [DUE: INTERVIEW NOTES & ANALYSIS] Behavioral Objective for Persuasive Presentation TEST #3 (Covers material from June 29-July 6) Persuasion, cont'd. 13 Tuesday, July 13 DUE: PERSUASIVE PRESENTATION--5:00-7:00 (Taped) Before you begin speaking, please turn in a behavioral objective and an outline which identifies your attention, need, satisfaction, and activation steps. Use three sources and include bibliography. If the presentation is shorter than 4:30 or longer than 7:30, your grade will be lowered one letter. (NOTE: You will be writing an analysis of another student's presentation. See "Guidelines...") Class 11 USE CLASS TIME TO WORK ON SMALL GROUP PRESENTATIONS. Class 12 DUE: PERSUASIVE PRESENTATION ANALYSIS DUE: SMALL GROUP PRESENTATIONS Informative or Persuasive. 20:00-30:00. The format is up to the group. Class 13 DUE: FINAL EXAM DUE: GROUP DYNAMICS ANALYSIS (See "Guidelines...") home \| program requirements: entry pre fall 2003 - entry post fall 2003 \| elective groupings \| general education courses \| required courses: entry pre fall 2003 - entry post fall 2003